FAQ
Our Terms & Conditions
Quickly access all the Terms & Conditions governing your interaction with us. Please take a moment to review these important documents to understand your rights and obligations.
Yes, you can!
If you would rather not go for a subscription, you can create a one-time payment with total flexibility on how much CO₂ you would like to remove with us.
All of this you can do in just 3 easy steps.
Step 1: Go for our customized plan.
Step 2: Start customizing your plan.
Select your “Currency”.
Choose the “Beneficiary” (for Myself or My Company).
Go for the “Frequency” that suits you (Monthly, Annually or One-time).
Enter the desired amount in the “Custom amount” section.
Step 3: Proceed to enter both your personal and payment details. Then confirm your purchase.
Thank you! You are now part of our community of Climeworks Pioneers who are taking climate action and removing CO₂ from the air with us.
Read more FAQs:
FAQ
What if I have questions about charges and payments?
You can directly email [email protected], we will assist you right away.
FAQ
What do you use my money for?
The money from Climeworks Pioneers goes into a separate bank account and is recognized as revenue only upon delivery of the carbon removal services.
FAQ
How can I subscribe to monthly CO₂ removal?
You can do this in only 3 easy steps. No more than 5 minutes are needed until you are part of our pioneering community that drives climate action.
FAQ
Why does the amount I enter in the subscription form change?
When buying CO₂ removal, we calculate and round your order in kilograms. Therefore, our system adjusts the currency's value entered to get a rounded number of kilograms.
FAQ
How long does it take you to remove the CO₂?
In line with our plants' deployment roadmap, orders are carried out within 6 years. That means 6 years from your one-off order or 6 years from each monthly subscription order.
FAQ
Do I get an order confirmation?
In your account, you will find your CO₂ removal order confirmation, where we state the amount of carbon dioxide ordered in your name. No one else can claim that amount.
FAQ
Do I get a services delivery note?
Yes, once the CO₂ removal has been performed on your behalf, you’ll receive a delivery confirmation via email.
FAQ
Where can I find my invoice?
Your invoices are all stored in your account. Check this article to learn more.
FAQ
Can I customize my subscription plan?
If none of the preset subscription plans suit you, you can create your subscription plan with full flexibility on how much CO₂ you would like to remove with us.