FAQ
Our Terms & Conditions
Quickly access all the Terms & Conditions governing your interaction with us. Please take a moment to review these important documents to understand your rights and obligations.
Yes, once the CO₂ removal has been performed on your behalf, you’ll receive a delivery confirmation via email, as per our Terms & Conditions.
Your CO₂ removal order confirmation, showing the amount ordered in your name, is also available in your account as a PDF document.
For more information, feel free to contact [email protected].
Read more FAQs:
FAQ
Climeworks Solutions product sheet: Nature focus
Standardized Carbon Removal Portfolios consisting of nature-based and technology-based carbon dioxide removal (CDR).
FAQ
Climeworks Solutions product sheet: Direct Air Capture 100%
Maximize impact and support innovation with this product fully enabling carbon dioxide removals with Direct Air Capture and Storage.
FAQ
Climeworks online services fact sheet
Pioneering tangible carbon solutions since 2009
FAQ
Climeworks Solutions product sheet: Nature and Technology
Standardized Carbon Removal Portfolios consisting of nature-based and technology-based carbon dioxide removal (CDR).
FAQ
Climeworks Solutions product sheet: Technology focus
Standardized Carbon Removal Portfolios consisting of technology-based carbon dioxide removal (CDR).
FAQ
What if I have questions about charges and payments?
You can directly email [email protected], we will assist you right away.
FAQ
What do you use my money for?
The money from Climeworks Pioneers goes into a separate bank account and is recognized as revenue only upon delivery of the carbon removal services.
FAQ
How can I subscribe to monthly CO₂ removal?
You can do this in only 3 easy steps. No more than 5 minutes are needed until you are part of our pioneering community that drives climate action.
FAQ
Why does the amount I enter in the subscription form change?
When buying CO₂ removal, we calculate and round your order in kilograms. Therefore, our system adjusts the currency's value entered to get a rounded number of kilograms.