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How can I pause my subscription?

You can pause your subscription in your account at any time - for an unlimited amount of time, you decide when to reactivate it.

Step 1: Click on 'My Account' > 'Manage Subscriptions' in your dashboard.

Step 2: Select the subscription you want to pause. Click on "Pause Subscription", then confirm.

Step 3: Your subscription has now been paused.

Login to your account to reactivate it or email us at [email protected] and we will be happy to assist you.

Read more FAQs:

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FAQ

Our Terms & Conditions

Quickly access all the Terms & Conditions governing your interaction with us. Please take a moment to review these important documents to understand your rights and obligations.

What do you use my money for?
FAQ

What do you use my money for?

The money from Climeworks Pioneers goes into a separate bank account and is recognized as revenue only upon delivery of the carbon removal services.

How long does it take you to remove the CO₂?
FAQ

How long does it take you to remove the CO₂?

In line with our plants' deployment roadmap, orders are carried out within 6 years. That means 6 years from your one-off order or 6 years from each monthly subscription order.

Do I get an order confirmation?
FAQ

Do I get an order confirmation?

In your account, you will find your CO₂ removal order confirmation, where we state the amount of carbon dioxide ordered in your name. No one else can claim that amount.

Can I customize my subscription plan?
FAQ

Can I customize my subscription plan?

If none of the preset subscription plans suit you, you can create your subscription plan with full flexibility on how much CO₂ you would like to remove with us.

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