FAQ
What do you use my money for?
The money from Climeworks Pioneers goes into a separate bank account and is recognized as revenue only upon delivery of the carbon removal services.
You can pause or cancel your subscription anytime in your account and activate it whenever you like. Here is how to cancel or pause it.
If you do wish to remove all the data associated with your account, or need assistance with any other account update, please email us at [email protected].
Note: we recommend accessing the account update features of our platform from a computer.
Read more FAQs:
FAQ
Can I deduct the subscription from tax?
If you are purchasing our carbon removal services, the general answer is no. However, our partnership with Terraset enables donations.
FAQ
How does my subscription work?
Contribute to the scale-up of our direct air capture technology and permanently remove CO₂ from the air. 100% of your money goes toward CO₂ removal in your name.
FAQ
How can I subscribe to monthly CO₂ removal?
You can do this in only 3 easy steps. No more than 5 minutes are needed until you are part of our pioneering community that drives climate action.
FAQ
How do I login to my account?
To access your account, you must use the e-mail address you registered with.
FAQ
How can I cancel my subscription?
You can cancel your subscription in your account at any time by logging in from your desktop.
FAQ
How can I change the amount of money (or CO₂) in my subscription?
You can change at any time the amount of money (or kg of CO₂) you wish to remove monthly or yearly.
FAQ
How do I delete my account?
You can pause or cancel your subscription anytime in your account and activate it whenever you like. Here is how to cancel or pause it.
FAQ
Why does the amount I enter in the subscription form change?
When buying CO₂ removal, we calculate and round your order in kilograms. Therefore, our system adjusts the currency's value entered to get a rounded number of kilograms.
FAQ
How can I change my payment method?
You can change your payment method by logging into your account from a desktop and following the procedure described in this article.